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  #1  
Old 05-07-2011, 04:53 PM
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Location: Lorain, Ohio
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Post Broken Freezer Door

Got our HiLo out of storage and doing the spring cleaning prior to our first trip out next week. Wife was wiping down the freezer compartment in the refridge when the plastic on the left side of the door snapped. Now she is holding the door in her hand. I printed out the parts list from Dometic on line. Ours is the model RM 2554. I ordered the parts on Monday from Dometic in Indiana and UPS delivered them on Thursday. It was an expensive repair. The plastic door itself is $99.16. I also ordered the two carrier hinge assemblies, and two springs. Parts were $126.80, state & county taxes $9.50, and flat rate shipping charge of $25, for a total of $161.30. It took about a hour for the repair. Have to "wind" the springs to get the right tension to close the door. Just a warning to treat your freezer door gently. I guess the plastic tends to get brittle after 10 years.

Bob
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Old 05-07-2011, 07:00 PM
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Bob,
I have heard a story before real similar to yours from a Hi-Lo owner at a campground. They didn't go to the expense of replacing the door though. They went to the local Wal-Mart and bought one of those spring loaded curtain rods with the rubber tips and they had been holding the freezer door in place for several years they told me. Needless to say I was surprised that it worked but she showed me and yes it did work.
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Old 05-07-2011, 07:42 PM
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Bob,

The door you replaced, was it the interior door covering the freezer? Or does your unit have a separate external door?

Jim
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Old 05-08-2011, 07:43 AM
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Deb, That was a good idea, but I would be afraid that the door would pop out while traveling. The roads now are not what they use to be.

Jim, The freezer door I replaced is the interior door. My refridge just has the single exterior door. I was surprised to learn that my Dometic refridge was made in Sweden, but headquartered in Indiana.

Bob
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Old 05-15-2011, 11:03 PM
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Quote:
Originally Posted by DebW View Post
Bob,
They went to the local Wal-Mart and bought one of those spring loaded curtain rods with the rubber tips and they had been holding the freezer door in place for several years they told me. Needless to say I was surprised that it worked but she showed me and yes it did work.
Tell me more about this, Deb. I'd like to know as well.

Our new-to-us 21' has a freezer door that won't stay closed. Is it supposed to be spring loaded?

Sounds like an expensive repair. I was thinking a tiny piece of velcro or something!
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Old 05-16-2011, 12:26 AM
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CPTMoney,
Hopefully I can explain. The spring loaded curtains rods were round and white in color with rubber caps on each end. They were purchased at Wal-Mart. They come in several different sizes don't recall what size she had although they weren't too awful long. She untwisted them to fit. They fit the walls of the fridge across the freezer door. She used one right under the freezer handle and another a couple inches down. She also used them to hold the contents of the fridge on each shelf. She just put them across side to side of fridge inside. You need to make sure they fit snug but not too tight that you would put a hole inside of fridge. She had like I said been doing this for years. I hope I explained this so you understand what I'm trying to say.
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Old 05-16-2011, 12:59 AM
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CPTMoney,
When I said come in different sizes I should of said different lengths. They are round and are alittle bigger than a pencil. I'm actually going to go and buy a couple packages of these before we take our trip in June. They come two to a package and she said they were around 2.00 a pkg. They are where you buy curtains/mini blinds at Wal-Mart. I had been using the double fridge bars that they sell at Camping World/RV Centers but to tell you the truth I like this curtain rod thing better.
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Old 05-16-2011, 09:01 AM
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HI cptmoney
Before you write off fixing your freezer door you need to find out what broke. I had the same problem coming back from Alaska with a full freezer of halibut. Duct tape was a temp. fix. The part that broke on mine was the spring holders. This part is not attached to the door itself. My fridg is a dometic. I went to the dometic web site (Dometic.com) and downloaded the parts list. To remove the door take a flat blade screwdriver and at the hinge point pry the door toward the other hinge and the door will pop out. The spring holder and spring fit into the side of the fridg at that point. When you see the parts picture its easier to understand. The springs were ok just the holders broken. Ordered the parts left and right from Dometic $9.00 plus each from Dometic and got them in 3 days. Dometics ph# is 1-800-544-4881. Easy fix. Hope this helps and hope your door is not broken. Get back if you have any questions
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Old 05-16-2011, 09:35 AM
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Be careful using the screwdriver method because you run the risk of snapping off the "pivot tab" on the freezer door. If you look closely at the "pivot tab" on the door you will find a small hole. I used a small nail punch to push the spring loaded carrier back in order to engage the door with the spring carrier. I used a small blade screwdriver to "wind" the carrier for the proper spring tension to keep the door closed before mounting the door.

Bob
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Old 05-16-2011, 03:03 PM
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All right!

Love this place!

I will have to check again this afternoon to try and determine whether my door/springs/etc are in good condition. Really, the only thing I know right now is that the freezer door won't stay closed. It flops down like a dead fish the second the frig door is opened.

I'll give her a look and see what I can find...
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