I wrote an email to JandR repair in Butler Ohio because I kept reading great things about them on this forum.
I never got a response.
I don't know if I offended them or what but seeing as I just this last month bought a HiLo I thought they would be a good place to start to get some advice about repairs.
Still wondering....

Don't mess around. Call Joel at 419-886-0008. He can get all the parts you'll need. J & R get a lot of parts from him.

His website is:

Home - The Official HiLo Trailer Parts & Service

He'll get back with you.

Thanks so much! Sometimes being a "newbie" is uncomfortable around all you seasoned pros, so I appreciate the heads up. I live in Colorado (by Breckenridge) and need a recommendation for a good repair service for HiLos. Someplace besides Camping World. Help

Welcome to the forum.
Many of us have had a great response from J&R so don't count them out. I understand that its just the two of them and know they get many phone calls and emails for advice and during their busiest season they may miss getting back sometimes. I know nothing about Joel and his operation so am not saying anything negative about him. I do know that we need all the good qualified maintenance and parts operations to do the specialized work on these HiLo's. Are you aware that there is a large HiLo club in Colo? You should be able to get help from them as well as here on the forum. If you want the name and ph# of a contact there get back with me.

__________________
Jim L & Faye
2805C
2003 Silvarado diesel crew cab
central Virginia

I'm definitely not a pro! I just bought my Hilo in May. I just ran into a bad experience and luck took me somewhere that could make the Hilo new again.

On a side note; I love camping in the Hilo at RMNP!

Don't discount your local "former" Hi-Lo dealer, he can still do repairs on Hi-Lo and get parts. My dealer gets his parts from J&R Repair.

__________________
Great Wife, Joyce
2010 2310H Hi-Lo
2012 F150 4X4 SuperCrew EcoBoost w/Leer Cap
Reese WD Strait-Line Hitch
Amateur Radio K3EXU