Last week I went camping in my 2008 2308C. At home it lowered without a problem. But at the campground it would not raise. There was no sound coming from the motor. Prior to this it had been sluggish a couple of times about going up. I changed out the battery in the fall of last year, and there had been no problem since then, but I hadn’t gone anywhere since last fall. I had to manually crank it up (which was very difficult-had to pump with my legs as my arms aren’t strong enough). But I spent my 3 days camping, and when I was ready to go home and lower it- it lowered with the switch after pulling the safety cable. When I got home- nothing happens again, unless I manually crank it up. I have followed the directions in the owners manual on trouble shooting when the top will not raise and the motor will not run. A. I have took the battery and had it checked. It was good and charged 100%. B. I checked the fuse that is inside behind the circuit panel. It was intact. C. I have checked for loose wire connections. Did not find any issues. D. I replace the lift toggle switch due to breaking the old one when checking it. The fuse in line with the toggle switch was checked and is OK. New switch installed- still nothing but a slight click sound when requesting it to lower. E. I am now at the check the solenoid motor using a jumper. Not totally sure on that maneuver, but will attempt that tomorrow if it has stopped raining, and I can manually jack it up again to be able to get to that equipment. Within the papers of repairs etc given to me by the previous owner it says the solenoid has been replaced once before. Then F says remove end cap and inspect brush assemblies. Clean and lubricate brushes and replace if necessary. OK, I know that is out of my pay grade. I am a 67 yo female, and a brush to me is something you run through your hair. I wouldn’t know what a “good” brush looked like if I saw one. The local repair place said, “ sure we’ll look at it, but I have never worked on a hi lo before”. That does not inspire confidence. Right now, I am frustrated with this situation and considering selling “as is”. I am sure it wouldn’t make much money with current condition. I have looked through as many posts on this topic on this group as I could find. Is there any suggestions any of you guys could give me?

Georgia, if the lift motor/solenoid was making no sounds, that indicates they are not getting battery voltage. This is most often due to a flat battery, which often happens after a day of towing, especially if you have the refrigerator running off DC power during the tow.

If you have jumper cables, try running them from your tow vehicle's battery to the trailer battery and see if it will raise then.

I'm assuming, of course, that you had the Master Switch in the top raise/lower position. I doubt you have bad brushes in the motor. But, the solenoid HAS gone bad in some other member's trailers.

When you manually raised it, were you then on battery power and did the lights inside work?

- Jack

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Hi-Lo 1707T - Tire Minder TPMS on Tow Vehicle and Trailer, 300W Solar Battery Charger, Equal-i-zer WDH, Progressive Dynamics Converter, Fan-Tastic Fan, LiFePO4 battery 12V DC Electrical System
2014 F150 Platinum 4x4 3.5L EcoBoost SCrew

When I manually raised it I had it plugged into electric, but I did check by unplugging it to see if the DC lights were working OK- and they were. I took the battery out and took it to Autozone when I got back from camping and they said battery was good and 100% charged. I will use the jumper cables on it tomorrow to see if that does anything. I will also try that jumper wire thing on the solenoid tomorrow God willing and it’s not raining. Thanks for your input.

Jack I wanted to thank you for your input. I tested the solenoid with that jumping technique and the motor worked. I changed out the solenoid (only cost about $35 at auto store) and everything is working fine now. I have decided that I am going to try to sell it. Thanks again. I will be listing it on here along with Craigslist and my local Facebook marketplace.

Great bit of troubleshooting, Georgia. You seem to be one who could easily deal with the problems that arise when you own ANY camping trailer. I've had mine since 2007, and there's not a year goes by that I haven't found something to fix/improve/modify. As many new camper owners have discovered, they quickly become a full-time "hobby".

- Jack

Just wanted to be sure that you put the master switch in the raising/lowering position. Lights do not work in this position.

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Elaine and Bill Stevenson
Former HiLo-Classic 310S
2011 Toyota Sequoia

Thanks for your input. It was fixed as far as raising up again with the solenoid replacement. After the repair I sold it to a couple from a local town. Unfortunately, I heard back from them and one of the cables snapped after they got it home. This is truly heartbreaking and I feel bad that this happened to them. I had no indication that would occur. Hopefully, they find the help they need to get it fixed. I told them about this forum and recommended they research info here, and get input from members here.

Yes! So glad we were told about the Forum too!

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Elaine and Bill Stevenson
Former HiLo-Classic 310S
2011 Toyota Sequoia