jeremyandkris10, welcome to the forum! Please understand that this type of refer doesn't get cold fast. In fact, it takes quit a bit of time to drop the temp a few degrees. Normally we turn on the refer the day BEFORE we travel, fill it with the cold stuff (dry ice in the freezer), switch it to 12v and head out.
Suggest you switch it to ac (plugged into shore power) and throw in a thermometer. Check it a few hours.
If your sure it doesn't work, you can use an apartment type for a whilTree
2703 Tow Lite
Bonita Springs, Fl. &