The DVD is on it's way by snail mail.

Sorry missed your reply, hope it works out for you we loved our 21ft 95 Tow-Lite, we put about 70,000 miles on it, since 2003 when we bought it. Guessing at mileage, but our Alaska trip was almost 14,000 alone. We just got a 2209, haven't used it yet except for one night on the way home after picking it up in Fl. We live in PA but the price made it worth going after. It has the same layout but there is less storage space in it even though the box is 1ft 9 inches longer than the old one. When I get started talking, can't stop. Any way best of luck with the HI-LO.

Hi sting32, welcome. Do you have a Hi-Lo and what model is it?