Hi Joy; First check to make sure the circuit breaker for the hot water heater has not tripped. On some Rvs there is a on/off switch at the heater so it can be turned off if working on it. If there was no water covering the electric heater element and you turned the electric switch on, the element will blow instantly. As for which is better, when hooked up to shore power in a RV park you are using their power, on propane you are using yours. As for the trim, do no worry if the trim on top and bottom are not level. The top should be adjusted so the seal mates with the lip on the bottom half at the same time all the way around. On some HiLos the top and bottom trim will be nearly level and others the top trim will be 1/2 to 1 inch below the bottom. If you have a air gap at the rear it is a easy adjustment. What city/state do you live in? Their might be a HiLo owner nearby with the know how to help you.
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Jim L & Faye
2805C
2003 Silvarado diesel crew cab
2017 Silvarado, crew cab 1500 6.2L gas w/ 8 speed tranny
central VA
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